Privacy Policy

Refrmr (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Information You Provide

• Account information (name, email address, password)
• Payment information (processed securely via our payment provider, Paddle)
• Content you submit for repurposing (blog posts, articles, video links, etc.)
• Communications you send to us (support requests, feedback)

1.2 Information Automatically Collected

• Device and browser information
• IP address and approximate geographic location
• Usage data (pages visited, features used, session duration)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, operate, and maintain the Service
• Process your content through our AI repurposing engine
• Manage your account and process payments
• Send service-related communications (updates, security alerts)
• Improve our Service and develop new features
• Comply with legal obligations

3. Content You Submit

You retain all rights to the content you submit to Refrmr. We process your content solely to provide the repurposing service. We do not claim ownership of your content. Processed content is stored securely and may be retained for your account history. You may delete your content at any time from your account settings.

4. Third-Party Services

We may use third-party services that collect information separately:

• Payment Processing: Paddle (handles all payment data)
• Analytics: PostHog (usage analytics and product insights)
• AI Processing: Google Gemini, OpenAI (content processing)
• Infrastructure: Vercel, Supabase (hosting and data storage)

Each third party has its own privacy policy. We encourage you to review their policies.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data
• Export your data in a machine-readable format
• Object to or restrict certain processing activities
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at privacy@refrmr.com.

8. Children's Privacy

Refrmr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@refrmr.com